Privacy Policy
Effective Date: 20 March 2025
At DuctsAfrica, we are committed to protecting your privacy and safeguarding the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website [Your Website URL] and use our services. By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
We may collect personal information from you when you:
- Visit our website
- Contact us via email, phone, or other communication channels
- Make inquiries or place orders for our products
- Interact with us through social media platforms
The types of information we may collect include:
- Personal Information: Your name, email address, phone number, company name, physical address, and other contact details you provide.
- Non-Personal Information: Technical data such as your IP address, browser type, operating system, referring website, pages viewed, and browsing patterns on our website.
- Usage Information: Information about how you use our website and services, including clicks, pages visited, and time spent on our site.
How We Use Your Information
- Providing, operating, and maintaining our website and services
- Personalizing your experience and improving our offerings
- Communicating with you, including for customer support, updates, and promotional purposes
- Processing orders, transactions, and delivering products
- Analyzing website performance and user behavior to improve our website
- Ensuring compliance with legal obligations and protecting our rights
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except under the following circumstances:
- With trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
- When required by law, legal process, or government request.
- When necessary to protect our rights, privacy, safety, or property, or that of our users and affiliates.
Security of Your Information
We take reasonable precautions to protect your information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.
Your Choices and Rights
- You can opt out of receiving marketing communications from us by following the unsubscribe instructions provided in our emails or contacting us directly.
- You can request access to, correction of, or deletion of your personal information by contacting us at the details provided below.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically for any updates.
Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:
Ductafrica
1249 Longlands Road, Graniteside Industrial, Marondera
sales@ductsafrica@co.zw
+263 71 319 1908